Out of an abundance of caution and due to the continued high numbers of new COVID-19 cases statewide, Illinois Secretary of State Jesse White announced Thursday afternoon, Jan. 13, that all Secretary of State departments, including Driver Services facilities, will remain closed an additional week.
In-person transactions were scheduled to restart on Tuesday, Jan. 18. Now, all facilities operating on a Tuesday to Saturday schedule, which includes those in Metropolis and Vienna, will reopen on Tuesday, Jan. 25.
“After careful consideration and out of an abundance of caution, we have decided to extend the closures of offices and Driver Services facilities an additional week due to the continued high number of COVID-19 cases,” said White. “The health and safety of employees and the public remains my top priority, and face-to-face transactions potentially increase the further spread of the virus. We are pleased to see what appears to be the beginning of a downswing in COVID-19 cases and, if this trend continues, we will reopen for face-to-face transactions.”
Commercial Driver’s License (CDL) facilities located in Rockford, Springfield and Marion will re-open on Tuesday, Jan. 18, for in-person CDL services only.
Online transactions remain open for all departments and are available by visiting ilsos.gov. The Drivers and Vehicles Services hotline phone number remains open at 800-252-8980. Customers with issues involving administrative hearings may email email@example.com or call 312-793-3722 or 217-782-7065.
White has extended all driver’s license and ID card expiration dates to March 31. Expiration dates for CDLs and commercial learner's permits (CLPs) have been extended to Jan. 31 for CDLs and CLPs with expiration dates between Nov. 1, 2021, and Jan. 31, 2022. The U.S. Department of Homeland Security has extended the federal REAL ID deadline to May 3, 2023.